Terms of Use

Bliss & Luck Terms of Use

 

Last Revised July 19, 2018

 

These Terms of Use ("Agreement") describe the terms and conditions (the "Terms" or “Terms of Use”) applicable to your use of the services of Bliss & Luck, Inc. ("Bliss & Luck" or "We"), available at www.BlissAndLuck.com, as well as any other related websites owned and/or operated by Bliss & Luck (collectively, the "Site"). By using the Site, you signify your acceptance of these Terms. If you do not agree to these Terms, please do not use this Site. We reserve the right to amend these Terms from time to time without notice. All modified terms and conditions shall take effect immediately after posting to the Site. We encourage you to review this page periodically because any changes will be binding on you. This Agreement may not be modified, amended, and/or changed by you in any manner.

 

1. Bliss & Luck is a Neutral Venue. Bliss & Luck is an innovative community and marketplace for the events industry. Bliss & Luck is not a product or service provider, event vendor or an agent representative. Bliss & Luck members ("Members") include prospective members (collectively, “Members") and companies and other third parties offering products and services related to events ("Vendors" or “Vendor Members”). We and the Site function solely as a neutral venue and digital clearinghouse where Members and Vendors may connect for a particular type of service or product. We are not involved in or a party to the actual transaction between Members. As a result, We have no control over the quality, accuracy, safety, or legality of the transactions that take place on our Website, the accuracy of listings, or the ability of Vendors to provide items or services and we are not responsible for the actions or inactions of Members or Vendors.

 

Members: You acknowledge the following: Bliss & Luck does not provide any of the products or services advertised or offered by Vendors. We do not endorse any Vendor Member, nor do We guarantee the quality of their goods or services. Any and all communications, correspondence, verbal or written, or any warranties or representations, made with regard to products and services offered through the Bliss & Luck venue are not provided by us and are specifically and solely between you and the Vendor Member. Any transaction you enter into with a Vendor Member is strictly between you and the Vendor Member, and Bliss & Luck is not a party to that transaction. Any dispute you have with a Vendor Member is between you and the Vendor Member, and We will not be a party to that dispute, except regarding your use of the Site, as discussed in Section 35.

 

We use techniques to help verify the identity of Vendors when they register for memberships on our Site; however, Bliss & Luck cannot and will not guarantee each service provider's identity; nor can we guarantee their capabilities. We have implemented a user-managed feedback system to help you evaluate Vendors with whom you are considering transacting business. In addition, We cannot guarantee that information provided by or about Vendors on the Site is accurate. You should use Bliss & Luck as a starting point for identifying vendors to provide the products and services you need for your event, then conduct your own research to ensure that vendors you choose to do business with are appropriate for you. You acknowledge that participation in certain programs, such as the SmartMatch™ program, when and if available, may under certain circumstances result in Vendors receiving contact information for you in accordance with the terms and conditions governing these programs.

 

Vendors: You acknowledge the following: Bliss & Luck will not endorse you or your products or services. We are in no way responsible for assisting you in reaching an agreement with Members; nor are We responsible for assisting you in providing goods and services to Members. While all Members are required to give us accurate information about themselves, We cannot and will not verify this information or guarantee the ability of Members to complete payment for any of the products or services you provide. Any transaction you enter into with a Member is strictly between you and the Member, and Bliss & Luck is not a party to that transaction. Any dispute you have with a Member is between you and the Member, and We will not be a party to that dispute. After Bliss & Luck and the Vendor Member have terminated their relationship, Bliss & Luck shall be entitled to retain all reviews associated with a Vendor Member on the Site as well as basic directory information, including, without limitation, business name, address and telephone number.

 

Content: These Terms of use apply to all users of Bliss & Luck, including users who are also contributors of Content on the Bliss & Luck. “Content” includes the text, graphics, photos, sounds, music, videos, interactive features and other materials you may view on, access through, or contribute.

 

 

2. Membership. Membership to Bliss & Luck is available only to entities and individuals at least 18 years of age who can form legally binding contracts under applicable law. Our services are not available to minors or to temporarily or indefinitely suspended Members. Membership in Bliss & Luck is void where prohibited. Your Bliss & Luck membership may not be transferred or sold to another party. If you are registering as a business entity, you represent that you have the authority to bind the entity to this Agreement. If you are registering as an individual, you represent and warrant that you are at least 18 years of age and are able to enter into a legally binding contract. Members who engage in the sale of goods and services must have a valid business operations license, as applicable. By joining Bliss & Luck, you agree to (i) provide us with accurate, complete information about yourself and to update this information as needed; (ii) abide by all of the terms and conditions of this Agreement; (iii) safeguard your username and password; and (iv) be responsible for all activity of your membership account. In addition, in the event you contact Bliss & Luck via telephone, you understand, acknowledge and agree that such phone conversations may be recorded. "Basic," "Free Trial," "Lite," or other unpaid vendor memberships may be offered by Bliss & Luck periodically. These unpaid vendor memberships do not guarantee any advertising placement or other benefits. Bliss & Luck reserves the right to modify the terms of or cancel any such unpaid vendor memberships.

 

3. Prohibited Activities. Visitors to and Members of the Site may not:

  • Create an account in another's name
  • Create more than one account
  • Use another's account
  • Impersonate another person or entity
  • Use the Site to break the law or applicable regulations, encourage others to do so, or offer instructions on how to do so
  • Offer to provide products or services that violate any applicable law, statute, ordinance or regulation (collectively "Laws"), or offer any products or services in a manner that violates any Laws
  • Conduct any type of sweepstakes, promotion or contest without posting official rules 
  • Collect or harvest information about Site Members, including but not limited to use of robots, spiders, or similar means
  • Use information on the Site to send unsolicited email to Members
  • Do anything that interferes with or places an undue burden on the Site (as determined by Bliss & Luck in our sole discretion)
  • Use the Site if your membership has been temporarily or permanently suspended or revoked
  • Share or Post any content on Bliss & Luck that you don’t own
  • Violate any terms of this Agreement

 

4. Additional Terms and Conditions. You acknowledge and agree that We have the sole discretion to set forth and post additional terms and conditions for your use of the Site at various places throughout the Site including, but not limited to, fees associated with certain services or uses. You agree that those additional terms and conditions shall be considered an effective amendment to this Agreement and said terms and conditions shall be incorporated herein. Furthermore, you expressly agree that if there is any conflict between those additional terms and conditions and the Terms set forth herein, the additional terms and conditions shall govern.

 

5. Fees. There are currently NO minimum fees to join Bliss & Luck for Wedding Members or Vendor Members. Optional fee-based services are available but participation is NOT mandatory. See below for details.

 

Members: There are currently no fee-based services for a large portion of the Bliss & Luck services. Bliss & Luck may offer optional fee-based functionality/services, which may include services provided by third parties and your use of such functionality/services shall be subject to any applicable additional terms and conditions which may include the third parties’ terms and conditions. Your credit card will not be charged unless and until you agree to use that fee-based functionality/service and/or to incur a charge with Bliss & Luck. The fee and timing of payments for the fee-based functionality/service will be described separately as part of the applicable fee-based functionality/service.

 

Vendors: Vendor Members with valid Vendor Accounts may opt into additional paid services (“Premium Services”). Bliss & Luck may list the prices for these Premium Services on the Site, but it reserves the right to change these prices and to offer discounts and temporary promotions.

 

Charged in error. In the event you believe that Bliss & Luck has charged you in error, you must contact Bliss & Luck Member Services at hello AT BlissAndLuck DOT com within 90 days after such charge. No refunds will be given for any charges which are more than 90 days old.

 

6. Authorization to Credit and Debit Accounts. If applicable, based on the various optional fee-based programs, You irrevocably and expressly authorize Bliss & Luck to debit or credit, as applicable, any monies to the account that you have identified for Bliss & Luck. You agree that it is your responsibility to maintain a valid, non-expired credit card on file with us while engaging in fee-based activities on our Site. You agree that if you do not maintain a valid, non-expired card on file with us during any billing attempt, you may be subject to interest and penalties as enumerated below. You irrevocably and expressly authorize Bliss & Luck to withhold any monies and/or debit any monies from any account that you have identified to Bliss & Luck for any charge backs, fees, costs, deductions, adjustments and any other amounts owed to Bliss & Luck. We reserve our rights to all actions and remedies in connection with any monies owed to Bliss & Luck. You will indemnify, defend and hold us harmless for any claims, demands or causes of actions that We take toward any identified account pursuant to this Section.

 

7. Unpaid Fees. If, for any reason, any fees you owe Bliss & Luck have not been received or in any manner realized by Bliss & Luck ("Unpaid Fees"), you agree to pay such Unpaid Fees immediately. In addition, Bliss & Luck may charge interest, in the amount of 2.0% per month (or the maximum amount allowed by law), on any unpaid account balance that you maintain. Any partial payments made by Members will first be applied to the most recent fees owed to Bliss & Luck, including interest. Bliss & Luck reserves the right to waive or reduce the amount of any Unpaid Fees, penalties, or interest at any time. You also agree to pay any attorney fees, and other costs of collection incurred by us with respect to any Unpaid Fees. You also consent and authorize us, in our sole discretion, to make appropriate reports to credit reporting agencies, financial institutions, tax agencies and law enforcement authorities, and cooperate with them in any resulting investigation or prosecution. Notwithstanding the foregoing, Bliss & Luck agrees that it will not charge any late fees or interest to a Member's credit card.

 

8. Protection of Intellectual Property Content. The Bliss & Luck Site contains or uses copyrighted material, inventions, know-how, potentially patentable business method material, design logos, phrases, names, logos, HTML code and/or other computer code and/or scripts (collectively, "Intellectual Property Content"), all of which, unless otherwise indicated and/or provided pursuant to a third party license, are our sole property, and We retain all appurtenant rights, interests and title thereto. We also claim ownership rights under the copyright and trademark laws with regard to the "look", "feel", "appearance" and "graphic function" of this Site, including but not limited to its color combinations, sounds, layouts and designs. You agree and acknowledge that your use of this Site does not confer upon you any license or permission to use our (or any third party's) Intellectual Property Content. You shall not reproduce, modify, display, sell, or distribute the Intellectual Property Content, including but not limited to Submitted Information (as defined below) contributed by you or any other Member, or use our Intellectual Property Content in any other way for public or commercial purposes. All other trademarks, service marks and copyrights are held by their rightful owners. You may not frame or link to the Site without our prior written permission.

 

The Site contains trademarks, trade names, trade dress, service marks, domain names or other indicia of ownership (collectively the "Marks") owned or licensed for use by us, including but not limited to BLISS & LUCK, the BLISS & LUCK logo, BLISS & LUCK and the Bliss & Luck logo. Unless otherwise agreed to in writing, you agree that no right, property, license, permission or interest of any kind in or to the Marks is or is intended to be given or transferred to or acquired by you pursuant to the execution, performance or non-performance of this Agreement or any part thereof. You shall in no way contest or deny the validity of, our right of title to or license of use for, the Marks, and you shall not encourage or assist others directly or indirectly to do so, during the lifetime of this Agreement and thereafter. You shall not utilize the Marks or any similar marks in any manner that would diminish their value or harm their reputation. You shall not use or register any domain name, trademark or service mark that is identical to or similar to any of the Marks.

 

9. Sharing Your Content and Information. You own all of the content and information you post on Bliss & Luck. In addition:

  • For content that is covered by intellectual property rights, like photos, videos, blogs (IP content), you specifically give us the following permission, irrespective of your privacy settings on Bliss & Luck, you grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use any IP content that you post on or in connection with Bliss & Luck (IP License). This IP License ends when you delete your IP content or your account unless your content has been shared with others, and they have not deleted it.
  • When you delete IP content, it is deleted in a manner similar to emptying the recycle bin on a computer. However, you understand that removed content may persist in backup copies for a reasonable period of time (but will not be available to others).
  • When you use an application, the application may ask for your permission to access your content and information as well as content and information that others have shared with you.  We require applications to respect your privacy, and your agreement with that application will control how the application can use, store, and transfer that content and information. 
  • When you publish content or information using the Public setting, it means that you are allowing everyone, including people off of Bliss & Luck, to access and use that information, and to associate it with you (i.e., your name and profile picture).
  • We always appreciate your feedback or other suggestions about Bliss & Luck, but you understand that we may use your feedback or suggestions without any obligation to compensate you for them (just as you have no obligation to offer them).

 

10. Your Use of Content - In addition to the general restrictions above, the following restrictions and conditions apply specifically to your use of Content.

  • The Content on the Bliss & Luck, and the trademarks, service marks and logos ("Marks") on Bliss & Luck, are owned by or licensed to Bliss & Luck, subject to copyright and other intellectual property rights under the law.
  • Content is provided to you AS IS. You may access Content for your information and personal use solely as intended through the provided functionality of the service and as permitted under these Terms of Use. You shall not download any Content unless you see a “download” or similar link displayed by Bliss & Luck on for that Content. You shall not copy, reproduce, distribute, transmit, broadcast, display, sell, license, or otherwise exploit any Content for any other purposes without the prior written consent of Bliss & Luck or the respective licensors of the Content. Bliss & Luck and its licensors reserve all rights not expressly granted to the Content.
  • You agree not to circumvent, disable or otherwise interfere with security-related features of the Service or features that prevent or restrict use or copying of any Content or enforce limitations on use of the Service or the Content therein.
  • You understand that when using Bliss & Luck, you will be exposed to Content from a variety of sources and that Bliss & Luck is not responsible for the accuracy, usefulness, safety, or intellectual property rights of or relating to such Content. You further understand and acknowledge that you may be exposed to Content that is inaccurate, offensive, indecent, or objectionable, and you agree to waive, and hereby do waive, any legal or equitable rights or remedies you have or may have against Bliss & Luck with respect thereto, and, to the extent permitted by applicable law, agree to indemnify and hold harmless Bliss & Luck, its owners, operators, affiliates, licensors, and licensees to the fullest extent allowed by law regarding all matters related to your use of the Service.

 

11. Your Content and Conduct

  • As a Bliss & Luck account holder, you may submit Content to the Service, including Photos, Links, Blogs, Videos, User Reviews and User Comments. You understand that Bliss & Luck does not guarantee any confidentiality with respect to any Content you submit. Anything that you post or otherwise make available on Bliss & Luck is referred to as "User Content." You retain all rights in, and are solely responsible for, the User Content you post to Bliss & Luck.
  • You shall be solely responsible for your own Content and the consequences of submitting and publishing your Content on Bliss & Luck. You affirm, represent, and warrant that you own or have the necessary licenses, rights, consents, and permissions to publish Content you submit; and you license to Bliss & Luck all patent, trademark, trade secret, copyright or other proprietary rights in and to such Content for publication on the Service pursuant to these Terms of Service.
  • For clarity, you retain all of your ownership rights in your Content. However, by submitting Content to Bliss & Luck, you hereby grant Bliss & Luck a worldwide, non-exclusive, royalty-free, sublicenseable and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform the Content in connection with the Service and Bliss & Luck's (and its successors' and affiliates') business, including without limitation for promoting and redistributing part or all of the Service (and derivative works thereof) in any media formats and through any media channels. You also hereby grant each user of the Service a non-exclusive license to access your Content through the Service, and to use, reproduce, distribute, display and perform such Content as permitted through the functionality of the Service and under these Terms of Use. The above licenses granted by you in video Content you submit to the Service terminate within a commercially reasonable time after you remove or delete your videos from the Service. You understand and agree, however, that Bliss & Luck may retain, but not display, distribute, or perform, server copies of your videos that have been removed or deleted. The above licenses granted by you in user comments you submit are perpetual and irrevocable.
  • You further agree that Content you submit to Bliss & Luck will not contain third party copyrighted material, or material that is subject to other third-party proprietary rights, unless you have permission from the rightful owner of the material or you are otherwise legally entitled to post the material and to grant Bliss & Luck all of the license rights granted herein.
  • Bliss & Luck does not endorse any Content submitted to the Service by any user or other licensor, or any opinion, recommendation, or advice expressed therein, and Bliss & Luck expressly disclaims any and all liability in connection with Content. Bliss & Luck does not permit copyright infringing activities and infringement of intellectual property rights on the Service, and Bliss & Luck will remove all Content if properly notified that such Content infringes on another's intellectual property rights. Bliss & Luck reserves the right to remove Content without prior notice.

 

 

 

12. DMCA Notice.

 

Reporting Claims of Copyright Infringement


We take claims of copyright infringement seriously. We will respond to notices of alleged copyright infringement that comply with applicable law. If you believe any materials accessible on or from the Site infringe your copyright, you may request removal of those materials from the Site by submitting written notification to our Copyright Agent (designated below). In accordance with the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act (17 U.S.C. § 512) ("DMCA"), the written notice (the "DMCA Notice") must include substantially the following:

 

  • Your physical or electronic signature.
  • Identification of the copyrighted work you believe to have been infringed or, if the claim involves mlitiple works on the Site, a representative list of such works.
  • Identification of the material you believe to be infringing in a sufficiently precise manner to allow us to locate that material.
  • Adequate information by which we can contact you (including your name, postal address, telephone number and, if available, e-mail address).
  • A statement that you have a good faith belief that use of the copyrighted material is not authorized by the copyright owner, its agent or the law.
  • A statement that the information in the written notice is accurate.
  • A statement, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.

Our designated Copyright Agent to receive DMCA Notices is:

 

hello AT BlissAndLuck DOT com or mail to:

 

Bliss & Luck Inc

Attn: Legal Department

C/o Startaa LLC

11469 Olive Blvd, Suite 202

Saint Louis, MO 63141

 

If you fail to comply with all of the requirements of Section 512(c)(3) of the DMCA, your DMCA Notice may not be effective.

 

Please be aware that if you knowingly materially misrepresent that material or activity on the Site is infringing your copyright, you may be held liable for damages (including costs and attorneys' fees) under Section 512(f) of the DMCA.

 

If you believe that material you posted on the site was removed or access to it was disabled by mistake or misidentification, you may file a counter-notification with us (a "Counter-Notice") by submitting written notification to our copyright agent (identified below). Pursuant to the DMCA, the Counter-Notice must include substantially the following:

 

  • Your physical or electronic signature.
  • An identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access disabled.
  • Adequate information by which we can contact you (including your name, postal address, telephone number and, if available, e-mail address).
  • A statement under penalty of perjury by you that you have a good faith belief that the material identified above was removed or disabled as a result of a mistake or misidentification of the material to be removed or disabled.
  • A statement that you will consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located (or if you reside outside the United States for any judicial district in which the Site may be found) and that you will accept service from the person (or an agent of that person) who provided the Site with the complaint at issue.

Completed Counter-Notices should be sent to:

 

hello@blissandluck.com or mail to:

 

Bliss & Luck

Attn: Legal Department

C/o Startaa LLC

11469 Olive Blvd, Suite 202

Saint Louis, MO 63141

 

The DMCA allows us to restore the removed content if the party filing the original DMCA Notice does not file a court action against you within ten business days of receiving the copy of your Counter-Notice.

 

Please be aware that if you knowingly materially misrepresent that material or activity on the Site was removed or disabled by mistake or misidentification, you may be held liable for damages (including costs and attorneys' fees) under Section 512(f) of the DMCA.

 

Repeat Infringers

 

It is our policy in appropriate circumstances to disable and/or terminate the accounts of users who are repeat infringers.

 

13. Disputes Among Members; Release. You are solely responsible for your interactions with other Bliss & Luck Members, and We are not party to any such disputes. We reserve the right, but have no obligation, to monitor disputes between you and other Members. You agree to release Bliss & Luck, its officers, directors, agents, and employees from all claims, demands and damages (actual and consequential) of any kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with any disputes between you and any other Bliss & Luck Members. If you are a California resident, you waive California Civil Code 1542, which states: "A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor."

 

14. Account Flagging System. The Bliss & Luck Site is self-policed by the Bliss & Luck community via a flagging system. The flagging system is used to communicate the policies of the Bliss & Luck Terms of Use. Bliss & Luck members are able to 'flag' certain texts/content that do not comply with this Agreement. A "Flag as Inappropriate" link will appear on certain pages. When accessed, the popup window will appear asking the user to specify the reason for the violation. This information will then be sent to Bliss & Luck for investigation. If the violation is deemed legitimate by Bliss & Luck staff in its sole discretion, either a warning, suspension or membership termination may be issued to the violating member. You agree not to flag any content that you do not in good faith believe is inappropriate.

 

15. Information You Submit. The Site offers the opportunity for Members to share information with other Members through message boards as part of the Bliss & Luck Community (the "Community"), Vendor Member advertisements and listings, and other means (any information submitted to the Site through any of these means, "Submitted Information"). By using these functions, you agree to abide by the terms of this Agreement and the Community Guidelines. Bliss & Luck reserves to itself the right but does not have the obligation to monitor posts made to the Community and other Submitted Information. Members are solely responsible for the content of their Submitted Information.

 

Our Site acts as a passive conduit for any and all communication and/or distribution of information, and We do not control the Submitted Information of Bliss & Luck Members. We cannot and will not evaluate and We are not responsible for the accuracy, reliability, completeness, veracity or suitability of any Submitted Information or for verifying the identity of the submitting Member. Like any information you obtain through the Internet, you should verify Submitted Information before acting upon it. Bliss & Luck is not responsible for any losses you may incur as a result of relying on Submitted Information, even if We were advised of the possibility of such losses.

 

By posting Submitted Information to any part of the Site, you automatically grant, and you represent and warrant that you have the right to grant, to Bliss & Luck an irrevocable, perpetual, non-exclusive, transferable, fully-paid-up, royalty-free, worldwide license (with the right to sublicense at multiple levels) to use, copy, publicly perform, publicly display, reformat, translate, excerpt (in whole or in part) and distribute such Submitted Information for any purpose and in any format on or in connection with the Site, the Bliss & Luck business, or the promotion thereof, to prepare derivative works of, or incorporate into other works, such Submitted Information, and to grant and authorize sublicenses of the foregoing. You acknowledge that Bliss & Luck may retain archived copies of your Submitted Information and may continue to use your Submitted Information in connection with any materials that were created prior to your removal of your Submitted Information, in accordance with the license described above.

 

Furthermore, by posting Submitted Information, you expressly represent and warrant the following: (i) you are the owner, with all appurtenant rights thereto, of any and all communication, content and/or information that you post on the Site; or (ii) you are the legitimate and rightful grantee of a worldwide, royalty free, perpetual, irrevocable, sub-licensable, non-exclusive license to use, distribute, reproduce and distribute such communication, content and/or information. You furthermore represent and warrant that all persons and entities connected with the Submitted Information, and all other persons and entities whose names, voices, photographs, likenesses, works, services and materials have been used in the Submitted Information or its exploitation, have authorized the use of their names, voices, photographs, likenesses, performances, and biographical data in connection with the advertising, promotion, trade and other exploitation of the Submitted Information and the rights granted herein.

 

You agree that your Submitted Information:

 

  • Will not contain your personal information that you do not wish to be made public or to be displayed in accordance with the applicable settings that you indicate
  • Will not contain another person's personal information or otherwise invade another's privacy
  • Will not violate or possibly cause us to violate any applicable law, statute, ordinance or regulation
  • Will not violate the terms of this Agreement
  • Will not infringe any third party's intellectual property rights including but not limited to copyright, patent or trademark rights
  • Will not contain obscene, lewd, or suggestive content and or pornography
  • Will not be libelous, threatening, harassing, racist, or defamatory. This specifically includes making legal claims of any sort about Bliss & Luck employees, agents, other members, or the Site
  • Will not contain the proprietary information of another person or entity
  • Will not contain any computer hardware or software, viruses, Trojan horses, worms, spyware, or any other computer programming that may interfere with the operation of our Site or our systems and or create or impose a large burden or load on our Site or systems
  • Will not scan or test the vulnerability or security of our Site or the system within which it operates
  • Will not be used for commercial or public purposes outside of the requirements of this Agreement. Specifically, your Submitted Information may not be used to advertise the products or services of others and may not contain links to third-party web sites. 
  • Will not create liability for Bliss & Luck in any manner whatsoever
  • Will not involve the upload, or insertion of, any programming language or code into or onto, our Site

 

You further agree not to impersonate another Member or attempt to disguise or conceal the author of any Submitted Information. We reserve the absolute right, but do not have the obligation, to remove or restrict any Submitted Information for any reason or no reason at all, including but not limited to Submitted Information you post to the Site that is in violation of this Agreement or is otherwise inappropriate, as determined in Bliss & Luck's sole discretion. In addition, we reserve the right to terminate Members who violate these rules.

 

You agree to use common sense and good judgment when conducting or posting any online communication or distribution of information. You assume legal responsibility for and will indemnify us from, all damages incurred as a result of any of your Submitted Information.

 

16. Rating and Review Disputes. If you undermine the integrity of our Rating and Review system in any way, your membership may be suspended or terminated. Each Vendor Member acknowledges that your Rating and Review (“feedback”) consists of opinions left by other Bliss & Luck members and a machine calculated feedback score. You further acknowledge that Bliss & Luck does not make judgments on the veracity of opinions or statements.

 

Feedback Rules:

  1. Members may only leave one feedback item per unique transaction, whether positive, neutral, or negative, for any other Vendor Member.
  2. The Member leaving the review must have conducted business with the Vendor Member and be able to provide proof of that business.
  3. By submitting feedback, you agree that feedback is subject to compliance audits by the Bliss & Luck Compliance Team at any time. Any feedback item investigated by the Bliss & Luck Compliance Team may be temporarily or permanently removed.

 

In order to protect the integrity of the Rating and Review system, Bliss & Luck will only consider removing a feedback item under the following scenarios:

 

  1. If feedback posted contains language that is profane, vulgar, discriminatory or contains adult material.
  2. If Bliss & Luck is provided with a binding ruling or settlement agreement from a valid and certified dispute resolution service or is provided with a court order finding that the feedback is slanderous, libelous, defamatory, or otherwise illegal or the court order requires removal.
  3. If feedback posted makes any reference to actions taken or purported to be taken by Bliss & Luck or any law enforcement organization
  4. If feedback posted seeks to elicit or solicit any Member's contact information, such as other Member email addresses, for any non-Bliss & Luck related commercial or business purposes, or to transmit any unsolicited advertising, "junk mail", "spam", or "chain letters"
  5. If the Member who left feedback cannot be reached by Bliss & Luck or fails, within two months from the date Bliss & Luck attempts to contact such member as part of the dispute process, to validate the business contract or commitment.
  6. If feedback contains personally identifiable information of other members, personnel of Vendor Members or any other person. Personally identifiable information includes, but is not limited to, full names, date of birth, physical addresses, email addresses, credit card numbers, social security numbers or any other identification number provided by a government.
  7. If required pursuant to the Copyright Policy in this Terms of Use.

 

17. Filing a Ratings and Review Dispute. Members may use the built-in Review Dispute Tool provided in the Bliss & Luck Vendor Member interface to initiate a Review Dispute or send an email to hello AT BlissAndLuck DOTcom. All Vendor members in receipt of a feedback item will have the opportunity to respond publicly to the feedback within the Bliss & Luck interface.

 

18. Fraud. Bliss & Luck may suspend or terminate your account if We suspect that you have engaged in fraudulent activity in connection with our Site, as determined in our sole discretion. Fraudulent acts include, but are not limited to, the manipulation of the Rating and Review System.

 

19. Manipulating Ratings and Reviews - You acknowledge and agree that the Site is a neutral venue and that all transactions for services are made by and between you and other Members only and, therefore, We cannot, do not and will not make any comments on behalf of you or your services. As a consequence, you acknowledge that the key component and integrity of the Site is the ability of Members to leave Rating and Review about you and/or your services (whether positive, neutral or negative) AND for other Members to read and evaluate those feedback reviews and make voluntary choices based upon that feedback. Therefore, in order to preserve the key component and integrity of the Site, you shall NOT:

  • Attempt to restrict in any way a Member's right to post a review, by contract or otherwise;
  • Offer a Member cash or other compensation in any form in exchange for a more favorable review;
  • Post and/or cut and paste and/or copy the content of a Member feedback review from the Site to your own personal or business site, to any other third party Web site and/or to or on any of your own personal, business or third-party marketing/advertising materials, regardless of the form;
  • Attempt to gain feedback by receiving multiple feedback from the same member;
  • Post or attempt to post, in any manner or by any means, a feedback review on your own account; or
  • Misrepresent or impersonate another Member.

 

20. Coupons. We may allow you to receive promotional coupons ("Coupons") that may be used to purchase goods and services from third parties ("Coupon Vendors"). In no event shall We be responsible for providing the goods and/or services indicated in a Coupon. We shall have no liability for the goods and/or services provided under a Coupon. You agree to look solely to the Coupon Vendor for the goods and/or services to be provided; therefore, the Coupon Vendors are responsible for any damages, claims or liabilities, including, but not limited to, injuries and property damages. You hereby release Us and our affiliates, officers, directors, employees, shareholders, agents from and you waive, and release us and our officers, directors, employees and agents from, any and all claims, causes of action, damages, liabilities, costs, and attorneys' fees and expenses whatsoever, known or unknown, arising out of the goods and/or services provided in connection with the Coupons. Additional terms and conditions may be contained on each Coupon. Any violation of the Coupon terms and conditions will make the Coupon void. We are not responsible for lost or stolen Coupons. The combination of a Coupon with other coupons or offers is at the sole discretion of the Coupon Vendors. Coupons are not redeemable for cash. Only one Coupon per redemption. A Coupon is automatically void if prohibited by law. A Coupon may not be used for alcohol, tips, taxes, and any other statutory limitations. Any Coupon credit for use of the Coupon for less than its face value shall be at the sole discretion of the Coupon Vendor, unless otherwise required by law. You acknowledge and agree that Bliss & Luck may stop (permanently or temporarily) providing the Coupons to you or to users generally at Bliss & Luck's sole discretion, without prior notice to you.

 

21. Tools; Changes to Site. The Site offers several tools to Members (collectively, "Member Tools"), some of which are provided by third parties. Bliss & Luck is not responsible for the availability, suitability or effectiveness of any of these Member Tools, whether provided by a third party or not. In addition, We are not responsible for any data you lose as a result of a malfunction of the Member Tools or the Site or for any other reason or any consequential damages resulting from such data loss. You should ALWAYS keep a back-up copy of all such information on your computer and in hard copy. Bliss & Luck reserves to right to modify or discontinue any Member Tools or other services provided on the Site at any time without warning. Vendor Members may use or purchase Premium Services from Bliss & Luck. Additional terms relating to availability and security of Vendor Terms may be specified in the Terms of Purchase for the Premium Services; otherwise the terms in this Terms of Use shall apply to the use of the Premium Services.

 

22. Privacy. Please see our Privacy Policy to learn about how we treat information We gather from you. Please be aware that Members, including Vendors, are not bound by our Privacy Policy except as specified therein. Therefore, you should carefully safeguard your personal information and check with Member Vendors to see how they treat information they gather from you.

 

23. No Agency. You hereby agree and acknowledge that your provision of services and/or your use of the Site, does not confer or imply any contractor (independent or otherwise), agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship with us and furthermore that no affiliation, association or connection exists between you and us. In no event shall you have authority to bind, commit, contract for, or otherwise obligate Bliss & Luck in any manner whatsoever.

 

24. Right to Reject or Remove Members. We reserve the absolute right to reject your participation, or remove you from your current participation, in the Bliss & Luck Site at any time and for any reason or for no reason and without notice to you. Actions that may result in the rejection or removal of your participation can include, but are not limited to: any violation of the Terms of this Agreement; your creation, maintenance and/or management of more than one account; your non-payment in full any Unpaid Fees; any attempt by you to improperly influence, or cause another to improperly influence the feedback of Members; or any attempt by you to harass, or cause another to harass, or have inappropriate communications with a Member.

 

25. Petition for Reinstatement. Upon your removal from the Site, you may petition for reinstatement. Your petition for reinstatement must include the following: (i) a written statement as to why you should be reinstated and (ii) your contact information. Your Petition will be reviewed at our discretion and any determination as to your reinstatement will be based on our sole judgment. Your submission of a petition does not, in any manner, guarantee, that you will be reinstated and We specifically disclaim any and all representations with respect to any such guarantee. We will contact you as to our decision to reinstate you. We are not obligated to give you any reason or basis as to our decision. You understand that any decision as to reinstatement may be a simple, yes or no. All decisions are final.

 

26. Confidentiality/Non-Disclosure. As a result of the performance of this Agreement and whether due to any intentional or negligent act or omission, We may disclose to you or you may otherwise learn of or discover, our documents, business practices, object code, source code, management styles, day-to-day business operations, capabilities, systems, current and future strategies, marketing information, financial information, software, technologies, processes, procedures, methods and applications, or other aspects of our business ("Our Information"). You hereby agree and acknowledge that any and all of Our Information is confidential and shall be our sole and exclusive intellectual property and proprietary information. You agree to use Our Information only for the specific purposes as allowed by the performance of this Agreement. Any disclosure of Our Information to a third party specifically including a direct competitor is strictly prohibited and will be vigorously challenged in a court of law. All obligations contained herein shall survive the termination of this Agreement. Furthermore, you acknowledge that our information is proprietary, confidential and extremely valuable to us, and that We would be materially damaged by your disclosure of Our Information. You acknowledge and agree that monetary damages provide an insufficient remedy for the breach of this confidentiality obligation, and that We shall be entitled to injunctive relief.

 

27. Record Keeping/Audit . We reserve the right to keep all records of any and all communications between you and other Members for administration purposes.

 

28. Submissions. We always want to receive messages and feedback from Bliss & Luck members and welcome any comments regarding the Site. However, please be aware that any ideas, suggestions comments or proposals you send to Bliss & Luck (collectively, "Submissions") are non-confidential, shall become the sole property of Bliss & Luck, and you hereby assign all right, title and interest in such Submissions. To the extent Submissions cannot be assigned to Bliss & Luck, you hereby grant and agree to grant to Bliss & Luck all rights needed for Bliss & Luck to incorporate and commercialize the Submissions at no charge or encumbrance to Bliss & Luck and you agree that Bliss & Luck may disclose the Submissions to any third party in any manner and you agree that Bliss & Luck has the ability to sublicense all Submissions in any form to any third party without restriction. Bliss & Luck shall own all rights therein, including all intellectual property rights. Bliss & Luck shall be entitled to use and/or disseminate the Submissions in any manner and for any purpose whatsoever, commercial or otherwise, without compensation or credit to you.

 

29. Remedies. Remedies for use of our Site that violate this Agreement include, but are not limited to, the immediate termination of your membership, notifying our Members of your actions, issuing a warning (including a public warning), temporarily suspending your membership, monetary compensation, and injunctive relief.

 

30. No Warranty. BLISS & LUCK, OUR EMPLOYEES, AND OUR SUPPLIERS PROVIDE THE SITE AND THE SERVICES THEREON "AS IS" WITHOUT ANY WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY. WITHOUT LIMITING THE FOREGOING, WE SPECIFICALLY DISCLAIM ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. BLISS & LUCK FURTHER DOES NOT WARRANT THAT THIS SITE OR ANY INFORMATION, SERVICES OR TOOLS OFFERED ON THIS SITE WILL MEET YOUR REQUIREMENTS, WILL BE ACCURATE, COMPLETE OR CURRENT, OR WILL GIVE ACCURATE, COMPLETE OR CURRENT RESULTS; THAT OPERATION OF THE SITE, INCLUDING TOOLS OR OTHER SERVICES OFFERED ON THE SITE, WILL BE TIMELY, SECURE, UNINTERRUPTED, OR FREE FROM ERROR OR OMISSION OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS; OR THAT ANY ERRORS ON THE SITE WILL BE CORRECTED. BLISS & LUCK DOES NOT REPRESENT OR WARRANT THAT DATA YOU STORE ON THE SITE (FOR EXAMPLE, IN CONNECTION WITH TOOLS) WILL BE SECURE, AVAILABLE OR PRESERVED. BLISS & LUCK DOES NOT REPRESENT OR WARRANT THAT ALL TOOLS OR OTHER SERVICES ON THE SITE WILL CONTINUE TO BE OFFERED.

 

31. Limited Liability. IN NO EVENT SHALL BLISS & LUCK, OUR EMPLOYEES, AGENTS, OWNER(S), OR OUR SUPPLIERS (COLLECTIVELY HEREAFTER THE RELEASEES) BE LIABLE TO YOU OR ANYONE ELSE FOR DIRECT, INDIRECT DAMAGES, LOST PROFITS, ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR DAMAGES OF ANY KIND WHATSOEVER ARISING OUT OF OR RELATING TO THE USE OF OR INABILITY TO USE THE SITE, FOR USE OF COUPONS, OR FOR ANY DECISION MADE OR ACTION TAKEN BY YOU IN RELIANCE ON INFORMATION CONTAINED ON THE SITE, WHETHER IN AN ACTION FOR BREACH OF WARRANTY OR CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY REMEDY. OUR LIABILITY, AND THAT OF OUR EMPLOYEES AND SUPPLIERS, TO YOU OR ANY THIRD PARTIES IN ANY CIRCUMSTANCE IS LIMITED TO THE LESSER OF THE AMOUNT OF FEES YOU PAY TO US IN THE 12 MONTHS PRIOR TO THE ACTION GIVING RISE TO LIABILITY OR $100, NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY REMEDY.

 

32. Indemnity. You agree to indemnify RELEASEES from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising in any manner in whole or in part out of your use of the Site, including but not limited to (i) your advertising, provision of or failure to pay for goods or services promoted on the Site; and (ii) claims that any of your Submitted Information includes materials owned by third parties without authorization, was defamatory or harassing, or otherwise violated the rights of any third party.

 

33. Links to Other Sites. This Site may contain links to other sites which are provided solely as a convenience to you, or which are provided by other Members. Bliss & Luck is not responsible for the availability of external sites or resources linked to the Site, and does not endorse and is not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources. Transactions that occur between you and such third-party sites are strictly between you and the third-party and are not the responsibility of Bliss & Luck. Because Bliss & Luck is not responsible for the availability or accuracy of these outside resources or their contents, you should review the terms and conditions and privacy policies of these linked sites, as their policies may differ from ours.

 

34. Legal Compliance. You shall comply with all applicable domestic and international laws, statutes, ordinances and regulations regarding your use of our service and your listing, shipping, transporting, and solicitation of offers to ship and transport items.

 

35. Governing Law; Venue and Jurisdiction. By visiting or using the Site, you agree that the laws of the State of Missouri, without regard to principles of conflict of laws of any state or jurisdiction, will govern these Terms and any dispute of any sort that might arise between you and Bliss & Luck or any of our affiliates. With respect to any disputes or claims not subject to arbitration (as set forth below), you agree not to commence or prosecute any action in connection therewith other than in the state and federal courts of Maryland, and you hereby consent to, and waive all defenses of lack of personal jurisdiction and forum non-convenience with respect to, venue and jurisdiction in the state and federal courts of Missouri.

 

36. Arbitration. Disputes between you and Bliss & Luck regarding the Site and our services should be reported to hello@blissandluck.com. We will attempt to resolve any disputes you have with us. Because We are a neutral venue We are not responsible for resolving any disputes between you and members regarding services or transactions. Any claim or controversy arising out of or relating to your use of this Site, to the goods or services provided through Bliss & Luck, this Agreement, or to any acts or omissions for which you may contend Bliss & Luck is liable, including but not limited to any claim or controversy as to arbitrability ("Dispute"), shall be finally, and exclusively, settled by arbitration. The arbitration shall be held before one arbitrator under the commercial arbitration rules of the American Arbitration Association ("AAA") in force at that time. The arbitration shall be conducted in Montgomery County, Maryland. The arbitrator shall be selected pursuant to the AAA rules. Should no AAA rule regarding Maryland selection of an arbitrator be in effect, the Member shall select an arbitrator from a panel of arbitrators acceptable to Bliss & Luck. In any arbitration, the parties will split the cost of the filing fee, plus the costs associated with the first day of arbitration, with the remaining costs of arbitration paid by the non-prevailing party, provided, however, that in Maine any cost to the consumer shall be limited to the cost of filing a court case. To begin the arbitration process, a party must make a written demand therefore.

 

Any judgment upon an award rendered by the arbitrators may be entered in any court of competent jurisdiction in Montgomery County, Maryland. The arbitrators shall not have the power to award damages in connection with any Dispute in excess of actual compensatory damages and shall not multiply actual damages or award consequential, punitive or exemplary damages, and each party irrevocably waives any claim thereto. The agreement to arbitrate shall not be construed as an agreement to the joinder or consolidation of an arbitration under this Agreement with an arbitration of disputes or claims of any non-party, regardless of the nature of the issues or disputes involved.

 

THIS AGREEMENT PROVIDES THAT ALL DISPUTES BETWEEN YOU AND BLISS & LUCK WILL BE RESOLVED BY BINDING ARBITRATION. YOU THUS GIVE UP YOUR RIGHT TO GO TO COURT TO ASSERT OR DEFEND YOUR RIGHTS. YOU ALSO GIVE UP YOUR RIGHT TO PARTICIPATE IN OR BRING CLASS ACTIONS. YOUR RIGHTS WILL BE DETERMINED BY NEUTRAL ARBITRATORS AND NOT A JUDGE OR JURY. You are entitled to a fair hearing, but the arbitration procedures are simpler and more limited than rules applicable in court. Arbitrator decisions are enforceable as any court order and are subject to very limited review by a court. By using Bliss & Luck's goods and services or the Site, you consent to these restrictions.

 

Should a Dispute arise and should the arbitration provisions herein become inapplicable or unenforceable, or in any instance of any lawsuit between you and Bliss & Luck, the parties agree that jurisdiction over and venue of any suit shall be exclusively in the state courts sitting in Rockville, Maryland and federal courts sitting in Greenbelt, Maryland. If either party employs attorneys to enforce any right in connection with any Dispute or lawsuit, the prevailing party shall be entitled to recover reasonable attorneys' fees.

 

37. Security. Bliss & Luck uses industry standard practices to safeguard your personal information, including firewalls and Secure Socket Layers. We utilize several different security techniques to protect data from unauthorized access, but, except as specified in a Terms of Purchase, we cannot guarantee the security of our system. Except as specified in a Terms of Purchase, we also do not guarantee uninterrupted or secure access to our system, as the operation of our Site can be interrupted by numerous factors outside of our control.

 

38. General. This Agreement may not be modified, supplemented, qualified, or interpreted by any trade usage or prior course of dealing not made a part of the Agreement by its express terms. To the extent of any conflict between the terms of this Terms of Use and any other document made a part of the Agreement by its express terms, the terms of this Terms of Use shall prevail unless the other document specifically states that it shall prevail. The invalidity or unenforceability of any provision of this Agreement shall not affect the validity of this Agreement as a whole and any such provision should be enforced by authorities, and reconstructed if need be, to apply to the maximum extent allowable under applicable law. The failure by Bliss & Luck to enforce at any time any of the provisions of this Agreement, to exercise any election or option provided herein, or to require at any time the performance of the other of any of the provisions herein will not in any way be construed as a waiver of such provisions. Reasonable attorneys' fees and costs will be awarded to the prevailing party in the event of arbitration or litigation involving the enforcement or interpretation of this Agreement. You agree that other than affiliates or subsidiaries of Bliss & Luck, there are no intended third-party beneficiaries of this Agreement. The section headings used herein are for convenience only and shall not be given any legal import.

 

39Parent Company.  Bliss & Luck is a subsidiary of Startaa LLC. 

 

40. Modifications to Terms.  We may change these Terms from time to time. If you object to any such

changes, your sole recourse will be to cease using the website and reading any more of the Information. Continued use of the website or the Information following posting of any such changes will indicate your acknowledgment of such changes and your agreement to be bound by the revised Terms, inclusive of such changes.

 

41. Modifications to Information.  We reserve the right to modify the website and/or Information at any time without notice. If you object to any changes to the website or Information, your sole recourse will be to cease using the website and Information. Continued use of the website or Information following posting of any such changes will indicate your acknowledgment of such changes and satisfaction with the Information as so modified. We also reserve the right to discontinue the website and/or Information at any time without notice. We will not be liable to you or any third-party should we exercise our right to modify or discontinue the website.

 

42.  Severability. If any provision (or portion of thereof) of these Terms and Conditions is declared by an arbitrator, mediator, or court of competent jurisdiction to be invalid or unenforceable, the remaining provisions shall remain in full force and, as far as possible, the arbitrator, mediator, or court shall limit the scope or application of the affected clause to the least extent possible in order that it may be valid and enforceable.

 

43.  Legal Fees. In the event of any legal or equitable proceeding (arbitration or mediation) arising out of or in connection with the parties’ obligation under these Terms and Conditions, the prevailing party shall recover its reasonable attorneys’ fees and costs, including reasonable costs for experts. The prevailing party shall be the party who obtained substantially the same remedy requested, whether by judgment, appeal, settlement, or award.

 

44.  Contact Information.  If you have any questions regarding Bliss & Luck, you can contact us at:

 

Bliss & Luck

C/o Startaa LLC

11469 Olive Blvd Suite 202

Saint Louis MO 63141